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Philadelphia Police Radio System Goes Silent Overnight


Posted: Wednesday, July 23, 2008
Updated: July 24th, 2008 03:49 PM GMT-05:00

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Story by nbc10.com

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The Philadelphia police radio system was getting static again.

The network went silent Tuesday night, leaving officers unable to communicate.

The radios were silenced all over the city Tuesday night for almost an hour, meaning officers couldn't communicate with each other or with dispatchers.

"The main concern is the safety of the officers on the street and the safety of the community. I mean right now you can't go out there and operate, especially on a hot summer night in the middle of a heatwave with no radio system," John McNesby, of the Fraternal Order of Police, said.

The police department said the radio system went down at 9:30 p.m. Tuesday and there was radio silence for 50 minutes. Officers not already with a partner were doubled up and they were instructed to use cell phones whenever possible.

Police said there were no incidents and everyone stayed safe while the radios were down.

The problem has happened before over the last few years. Motorola, the company that built the system, spent the night trying to find and fix the problem.

The FOP calls the radio system a $52 million failure.

"We're not protected out there, our officers are not safe. If the radio crashes, I don't want to hear it's for a minute whether it's three minutes, whether it's four minutes, it only takes five seconds for something catastrophic to take place," McNesby said.

New Castle County police in Delaware have gone to their backup radio system as well after the main one went down after midnight.

Technicians are working on the problem.

But New Castle County police are able to contact each other.

Copyright 2008 by NBC10.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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Comments

Posted by joe
(07/23/08 - 10:18 PM)
You'd think they would have learned not to purchase motorola crap after 9/11.



Posted by Radio Guy
(07/23/08 - 10:25 PM)
Trust my Motorola over MA-COM any day!



Posted by Brian
(07/23/08 - 11:04 PM)
The radio system that went down in philly, is that the starcom radio system by motorolla? I hope it is not because all police dept in Illinois are suppose to switch over to it.



Posted by Chubby
(07/24/08 - 12:05 AM)
Philly Radio
I remember reading a poem when I worked the JOB in NYC some years ago. It was titled "And the radio Never Stops."Could that poem have been written by a Philadelphia cop?



Posted by Captain945
(07/24/08 - 04:06 AM)
Philly Radio
So many PD's are going to radio systems that do not work and do not work well all over the city in which they protect. There should be a back system that a police dept can switch too. the trunking systems are the worst stay with a good UHF repeater and have more than one freq. Have one that is a backup in case something like this happens. Where I live they hgave inter-agency freq that all different cities in the county use to talk to each other and use as a backup if their sytem goes down.



Posted by Durgee
(07/24/08 - 09:25 AM)
Philly Radio
I can't critcize. What technology are they using? Who designed the system? Who decided how to connect the pieces together? Remember the hue and cry about the Indianapolis system? The whole problem was a Verizon problem. Best thing we did was to have a commo consultant run the project. The radios work 24x7. Now if we could keep ourselves from losing knobs and breaking antennas it'd be perfect.



Posted by MoCo PoPo
(07/24/08 - 10:51 AM)
The same thing has happened recently in Montgomery County, Maryland. The Motorola radio system has gone into failsoft mode on several occasions. Not long ago, the entire system went down and officers were encouraged to communicate via mobile computers. Unfortunately, the mobile computer system has Sprint wireless which frequently goes down as well. It's all junk.



Posted by ppdswd
(07/24/08 - 11:17 AM)
Its a Motorola trunked digital system.



Posted by Paul Griffith in Louisville, MS
(07/24/08 - 05:33 PM)
Radio Failure
Philly had a quiet time while off the air. Try answering a domestic violence( with weapons involved) call 26 miles out where you have no cell phone coverage and your radio fails as you try to get backup officers in route.



Posted by Fuck You in Somewhere, USA
(07/28/08 - 05:48 AM)
Radio Failure?
With the introduction of Smartnet, Motorola also introduced a failure mode called ������Failsoft.������ If the trunking system loses its control channel or has certain other failures, it is no longer able to operate in the trunking mode. So instead of going into a condition that stops all communication, the system enters Failsoft. In this state all transmitters (channels) turn on and operate in a ������conventional������ repeater mode. The subscriber radios are able to recognize this state and switch to a predetermined frequency (one of the trunk system frequencies, but not the control channel frequency) depending on their selected talkgroup. In most systems several talkgroups will share a frequency. Some talkgroups may not be assigned a failsoft frequency and these talkgroups will cease to operate during the failsoft period. If a particular failsoft frequency has also failed, the talkgroups assigned to that frequency will also be off the air during failsoft. It never stops working it just changes how it operates to maintain communication. Train the police how to use it don't point fingers.










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